Where Are The Pickup And Drop-Off Points?

    Where Are The Pickup And Drop-Off Points?

    Pickup and drop-off points are located conveniently in London Heathrow Airport and London Paddington Station.

    Heathrow pickup and drop-off points are located just outside the customs & baggage reclaim exit, at the "Excess Baggage Company". To get there, follow the signage towards "Left Luggage".

     

    • Terminal 2: Open Mon - Sun, from 05:30am - 10:00pm local time.
    • Terminal 3: Open Mon - Sun, from 05:00am - 11:00pm local time.
    • Terminal 4: Open Mon - Sun, from 05:30am - 11:00pm local time.
    • Terminal 5: Open Mon - Sun, from 05:30am - 11:00pm local time.

     

    Please note that the pickup point within Heathrow Airport is landside, meaning that if you are transferring flights at Heathrow, you will need to check-out to reach the pickup point.

    The Paddington drop-off point is located next to platform 12, at our partner the "Excess Baggage Company". To get there, follow the signage towards "Left Luggage". Simply quote your order number to the Excess Baggage representative, and they will hand you your Tep. Open Mon - Sun, from 07:00am - 11:00pm local time.

     

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