I forgot my account password. How can I reset it?

    I forgot my account password. How can I reset it?

    Forgot your account password? Don't worry, we'll help you get a new one!

    1. Connect your smartphone, laptop, or tablet to your Skyroam hotspot via WiFi

    2. Visit http://a.skyroam.com/

    3. Click 'Account' on the webpage

     

    4.Click 'Reset Password'

     

    5. Choose to use your phone or email to receive instructions

     

    6. If you choose to use your phone, you will receive a text (SMS) message with a 4-digit code from Skyroam. If you select E-mail, you will receive an email message from Skyroam with instructions to reset your password 

    7. If you selected phone, enter the 4-digit code from the SMS on a.skyroam.com

    8. Enter a new password of your choosing. Repeat the password and press Submit

    9. Log-in with your new password!

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