I forgot my account password. How can I reset it?

Forgot your account password? Don't worry, we'll help you get a new one!

1. Connect your smartphone, laptop, or tablet to your Skyroam hotspot via WiFi

2. Visit http://a.skyroam.com/

3. Click 'Account' on the webpage

4.Click 'Reset Password'

5. Choose to use your phone or email to receive instructions

6. If you choose to use your phone, you will receive a text (SMS) message with a 4-digit code from Skyroam. If you select E-mail, you will receive an email message from Skyroam with instructions to reset your password 

7. If you selected phone, enter the 4-digit code from the SMS on a.skyroam.com

8. Enter a new password of your choosing. Repeat the password and press Submit

9. Log-in with your new password!