Where can I pickup and drop-off my rental?

Skyroam Customer Success

July 16, 2019 16:52

Pickup & drop-off locations:

Country	Location	Details
USA	John F. Kennedy International Airport (JFK)	Coming August 15^th
	Miami International Airport (MIA)	Miami International Airport (MIA) - Terminal C (Central Terminal) Located at our partner, Pack & Wrap (Secure Wrap), departures level (Concourse G) by door 16 (Public Area) Telephone: +1 786 517 2324 Opening Hours: 12:00AM to 9:00PM daily
	San Francisco International Airport (SFO)	San Francisco International Airport (SFO), International Terminal, Main Hall Located at our partner, Airport Travel Agency, at Departures Level, close to "G" Gates Telephone: +1 650-877-0421 Opening Hours: 6:00am to 11pm daily
United Kingdom	London Gatwick Airport (GTW)	London Gatwick Airport (GTW) - South Terminal Located at our partner, International Currency Exchange (ICE), in the train station, next to Café Nero Telephone: +44 1293 567052 Opening Hours: 24 hours
	London Heathrow Airport (LHR)	London Heathrow Airport (LHR) - Terminals 1-2-3 (Underground Station) Located at our partner, International Currency Exchange (ICE), in the ticket hall of the Tube Station, at the top of the escalators Telephone: +44 20 8897 6829 Opening Hours: 7:00am - 10:00pm daily
	London Paddington Station	London Paddington Station Located at our partner, International Currency Exchange (ICE), opposite Vodaphone Telephone: +44 20 7262 3177 Opening Hours: Mon-Sat: 6:30am - 10:00pm / Sun 8:00am - 10:00pm
Singapore	Singapore Changi Airport (SIN)	Terminal 1 Located at our partner, Electronics Computers by Sprint Cass, #02-63, T1, Level 2, Departure Lounge (Near D Gates) Telephone: +65 6702 6551 Opening Hours: 6:00am to 1:00am daily
		Terminal 2 Located at our partner, E-Gadget Mini, #026-013, T2, Level 2, Departure Hall Telephone: +65 6546 4398 Opening Hours: 7:00am to 11:00pm daily
		Terminal 3 Located at our partner, E-Gadget Mini, #B2-28/29, T3, Basement 2 Telephone: +65 6702 6610 Opening Hours: 10:00am - 11:00pm daily
		Terminal 4 Located at our partner, E-Gadget Mini, #02-08, T4, Level 2, Departure Hall Telephone: +65 6702 6551 Opening Hours: 6:00am to 11:00pm daily

Pickup FAQ

What do I need to pickup my rental?

All you need to collect your rental is your order number.

Can I collect my rental in advance?

Yes, your rental will be available to collect one day before your rental starts.

I’m having an issue with my device, can the pickup outlet help?

No, please contact our 24/7 customer support instead: +1-855-759-7626 / support@skyroam.com

Return FAQ

What do I need to drop-off my rental?

Nothing – just the device!

Can I drop-off my rental even if I didn’t select that option when placing my order?

Yes, you drop off your device anywhere listed above, even if you chose a different return option when placing your order.

Will I receive a return receipt?

A return confirmation receipt will be emailed to you once you’ve successfully dropped off your order. No physical return receipt will be issued.