Where can I pickup and drop-off my rental?

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Pickup & drop-off locations:

Country

Location

Details

USA

John F. Kennedy International Airport (JFK)

Coming August 15th

Miami International Airport (MIA)

Miami International Airport (MIA) - Terminal C (Central Terminal)

 

Located at our partner, Pack & Wrap (Secure Wrap), departures level (Concourse G) by door 16 (Public Area)

 

Telephone: +1 786 517 2324

Opening Hours: 12:00AM to 9:00PM daily

San Francisco International Airport (SFO)

San Francisco International Airport (SFO), International Terminal, Main Hall

 

Located at our partner, Airport Travel Agency, at Departures Level, close to "G" Gates


Telephone: +1 650-877-0421
Opening Hours: 6:00am to 11pm daily

United Kingdom

 

London Gatwick Airport (GTW)

London Gatwick Airport (GTW) - South Terminal


Located at our partner, International Currency Exchange (ICE), in the train station, next to Café Nero


Telephone: +44 1293 567052
Opening Hours: 24 hours

London Heathrow Airport (LHR)

London Heathrow Airport (LHR) - Terminals 1-2-3 (Underground Station)


Located at our partner, International Currency Exchange (ICE), in the ticket hall of the Tube Station, at the top of the escalators


Telephone: +44 20 8897 6829
Opening Hours: 7:00am - 10:00pm daily

London Paddington Station

London Paddington Station


Located at our partner, International Currency Exchange (ICE), opposite Vodaphone


Telephone: +44 20 7262 3177
Opening Hours: Mon-Sat: 6:30am - 10:00pm / Sun 8:00am - 10:00pm

Singapore

Singapore Changi Airport (SIN)

 

Terminal 1

Located at our partner, Electronics Computers by Sprint Cass, #02-63, T1, Level 2, Departure Lounge (Near D Gates)


Telephone: +65 6702 6551
Opening Hours: 6:00am to 1:00am daily

Terminal 2

Located at our partner, E-Gadget Mini, #026-013, T2, Level 2, Departure Hall


Telephone: +65 6546 4398
Opening Hours: 7:00am to 11:00pm daily

Terminal 3

Located at our partner, E-Gadget Mini, #B2-28/29, T3, Basement 2


Telephone: +65 6702 6610
Opening Hours: 10:00am - 11:00pm daily

Terminal 4

Located at our partner, E-Gadget Mini, #02-08, T4, Level 2, Departure Hall


Telephone: +65 6702 6551
Opening Hours: 6:00am to 11:00pm daily

 

Pickup FAQ

What do I need to pickup my rental?

All you need to collect your rental is your order number.

 

Can I collect my rental in advance?

Yes, your rental will be available to collect one day before your rental starts.

 

I’m having an issue with my device, can the pickup outlet help?

No, please contact our 24/7 customer support instead: +1-855-759-7626 / support@skyroam.com

 

Return FAQ

What do I need to drop-off my rental?

Nothing – just the device!

 

Can I drop-off my rental even if I didn’t select that option when placing my order?

Yes, you drop off your device anywhere listed above, even if you chose a different return option when placing your order.

 

Will I receive a return receipt?

A return confirmation receipt will be emailed to you once you’ve successfully dropped off your order. No physical return receipt will be issued.

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