Trouble accessing my Skyroam Account


If you purchased a Skyroam Solis X hotspot and are having problems accessing your Skyroam account, the first thing to try is to reset your password on the app or visit

  1. Click on “forgot password" link.
  2. You should receive an email to your inbox with a link to reset the password.  
  3. If you did not receive the email, please try repeating the above.
  4. Also worth checking your junk folder.

If you're still having problems, it may be that your account is not registered or you have mistyped the email during the registration process.


If you are having trouble, we are by your side 24/7. Please send us an email at, or give us a call at +1-855-759-7626.

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