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Get answers to support questions for a purchased Skyroam hotspot
Can you guarantee service/coverage on my trip?
What is the Skyroam connection speed?
Will it work on a cruise/plane/in a car?
How To Recharge Skyroam Using Your Skyroam Daypass Card
How do I purchase additional daypasses?
Will my daypasses ever expire?
How long does a daypass last?
What is a 'Daypass'?
Batteries and Charging
Help! My Battery Fails to Charge My Device
My Skyroam Battery Life
How to Install My Skyroam Battery
Service & Technical Issues
Help! My Skyroam is showing gibberish!
Cannot access certain websites while abroad
How do I connect my device to the Skyroam Hotspot via Wi-Fi?
Is the Skyroam "3Gmate" I ordered in 2014 up to date?
Let's Get Started! How To Register Your Skyroam Global Hotspot
I forgot my account password. How can I reset it?
I'm trying to register but it says I'm not connected - what's going on?
How many devices can I connect?