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FAQs

Hotspot

  • 3G Network Shutdown
  • How to Update your Hotspot's Firmware?
  • I cannot complete registration or pair my hotspot?
  • How to add additional hotspot
  • Change or Reset Account Password, Email, Phone
  • Will Skyroam work on a cruise ship, airplane, or in a car?

Purchase

  • Are there any hidden fees?
  • ShopPay Installments FAQ
  • Can I get a refund on my subscription?
  • Solis WiFi Rate Plans
  • Shipping Info
  • Where to buy Skyroam hotspots?

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